Last night, NACE (National Association of Catering Executives) had their monthly meeting at the Cherokee Town Club in Buckhead with Peggy Newfield from Personal Best, Inc. as our guest speaker. The night was full of delicious food and a 30-minute lesson on social and business etiquette.
While observing others’ etiquette last night, we found it quite interesting how many people do not introduce themselves with their company name at a business event. Peggy said she often times has people introduce themselves with no name at all, and are more focused on the “how are you” aspect of their greeting.
Order of introductions:
– Same age and same sex: It doesn’t matter who goes first.
– Male and Female: The female goes first.
– Older and Younger same sex: The older person goes first.
– VIPs: Always introduce them first.
She also touched on some dining manners and the appropriate techniques.
– The water glass is always on the right hand side of your plate, and the bread plate is always on the left side.
o How to cheat: Make your hands into the “ok” sign. Your left hand forms a “b” for bread and your right hand forms a “d” for drink.
– Fried chicken, spaghetti and hamburgers are not acceptable foods to order at a business lunch.
o How to cheat: If you order a hamburger any time at a restaurant, cut it into halves then quarters.
– When dining with a client, it is necessary to go drink for drink or course for course.
o How to cheat: Let them order first, i.e., if they order a salad, you order one too. If they order coffee, you order one too.
– If you are eating a messy meal it is not acceptable to tuck your napkin under your chin or in your pants.
o How to cheat: Don’t eat spare ribs at a business lunch.
– Lots of silverware at your place setting, and not sure what to do with it?
o How to cheat: Work your way in with the utensils. The dessert utensils are always at the top of the plate.
– While you are resting during your meal place your fork and knife in an upside-down V on the bottom of your plate. After you finish, put the utensils side-by-side at 6:30 on the plate, or 3:15 on the plate.
o How to cheat: Open utensils = open mouth, closed utensils = closed mouth.
To learn more about etiquette, visit Personal Best, Inc or my personal favorite, Miss Manners.
Read Full Post »